Introduction ‍

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This Privacy Policy explains how Homeowner Now Pty Ltd (ACN 682012111, ABN 28682012111) ("Homeowner Now", "we", "our", or "us") collects, uses, stores, and shares your personal information. We operate exclusively within Australia and are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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How We Operate‍

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Homeowner Now is a private Australian-based property investment platform. Through our portal, we connect clients with exclusive off-market property investment opportunities. We are a marketing and referral partner—not a financial adviser, mortgage broker, credit provider, or legal advisor.

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We may receive commissions, referral fees, or other compensation from builders, developers, finance professionals, or service providers when we introduce clients to them. These arrangements support our platform and allow us to provide access to curated opportunities.

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However, we are not responsible for any services provided by third-party professionals. While we may introduce or refer you to these providers, you must conduct your own due diligence before engaging with them. We do not endorse or guarantee their advice, performance, or outcomes.

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What We Collect
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We collect personal and financial information including your name, contact details, date of birth, employment status, income, expenses, government-issued ID, credit history, investment preferences, and other details relevant to assessing your suitability for investment opportunities.

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We may also collect digital information through your interactions with our website and ads, including IP addresses, browser types, device identifiers, cookie data, social media engagement, and location data (when permitted).

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How We Collect It
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We gather information through our online forms, registration portals, surveys, consultations, email, social media, third-party providers, digital advertising, and publicly available records. Information may also be collected from financial brokers or referral partners you engage with.

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Why We Collect It
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We collect your information to help assess your investment suitability, provide tailored property opportunities, connect you with service providers, comply with regulations, and improve our platform. Your information also allows us to deliver targeted marketing and build investor profiles to serve you better.

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We may share or sell your data with trusted third parties within the property and financial services sectors who support our service delivery.

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Third-Party Referrals and Disclosures
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We may share your personal information with property developers, builders, mortgage brokers, financial advisors, legal professionals, credit reporting bodies, advertising platforms, and cloud service providers. These relationships are designed to help facilitate your property investment journey.

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We may receive compensation from these third parties for successful referrals. However, we do not control their actions and are not liable for the advice or services they provide.

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Marketing and Targeted Ads
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We may contact you via email, SMS, social media, paid ads, or phone for marketing and promotional purposes. We use tools such as Facebook Pixel to build custom audiences, deliver relevant advertising, and measure ad performance. You may opt out of marketing communications at any time.

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Your Rights
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You have the right to access and correct your personal information, opt out of marketing, object to data sharing, and request deletion of your data—unless required by law to retain it. You may also request details of how your information is used and stored.

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Security and Data Protection
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We protect your data through encryption, secure cloud storage, access control, staff training, and regular security audits. If a data breach occurs that may cause harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.

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Data Retention
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We retain personal information as long as necessary for business and compliance purposes. Financial records are kept for at least seven years. You may request deletion of your personal information, subject to legal and regulatory obligations.

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Cookies and Analytics
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Our website uses cookies and tracking technologies to improve functionality, gather analytics, and support advertising. You can manage cookies via your browser or through our consent tools.

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Policy Updates
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We may update this Privacy Policy from time to time. Any changes will be posted to our website and become effective immediately. Continued use of our services constitutes acceptance of the updated terms.

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Complaints and Contact
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If you believe we have breached your privacy rights, please contact our Privacy Officer. We will investigate and respond within 30 days. If you are not satisfied, you may contact the OAIC for further action.

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Contact Details
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Privacy Officer
Homeowner Now Pty Ltd
2/290 Boundary Street, Brisbane QLD 4000
Email: support@homeownernow.com.au
Website: www.homeownernow.com.au

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Legal Framework
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We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Spam Act 2003, the Do Not Call Register Act 2006, and the Consumer Data Right (CDR). This policy is governed by Australian law and subject to the jurisdiction of Australian courts.

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Consent and Acknowledgment
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By using our services or submitting personal information through our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as outlined above.

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